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HOW LONG DOES A GROOM TAKE?
This is dependent on a number of factors; including breed, temperament and condition of your dog. On average it is 1.5-2 hours, but we can give you a more accurate time on the day.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept cash or card payments. Bank transfer can also be accepted with prior arrangement
MY DOG IS NOT GOOD WITH OTHER DOGS, IS THAT A PROBLEM?
We do take measures to ensure that dogs are kept separated whilst in our parlour and primarily work on a one to one basis. However if you feel that your dog will not be suitable to be around other dogs then we can put extra measures in place.
ARE YOU MEMBERS OF ANY DOG GROOMING ASSOCIATIONS?
Yes! We are proud members of BIGA (British Isles Grooming Association)
ARE NAILS INCLUDED AS PART OF THE GROOM?
CAN I STAY WITH MY DOG WHILST YOU GROOM THEM?
Whilst you might be apprehensive about leaving your family member with a stranger, your dog will settle quicker without you around. If you were to stay then they will be wanting to get down to you, will only take commands from you and as such makes it harder for us to groom them. There is a great article on this, which can be found on the Pets4Homes website (click to view)
CAN YOU GROOM MY BITCH IF SHE IS IN SEASON OR PREGNANT?
If your bitch is in season then we can still groom her, but will need to know prior to her appointment so we can check we have no entire males around at the same time (as your dog would send them crazy and make it impossible for us to groom them haha). If your dog is pregnant then unfortunately we are not able to groom them as there is a risk of miscarriage.
AT WHAT AGE CAN MY PUPPY BE GROOMED?
The earlier the better (once they have had all their vaccinations)! We offer puppy grooms where they will be introduced to the grooming process in a fun way so that they learn to love it (and us). For more info visit our Puppy grooming blog :-)
DO YOU OFFER DISCOUNTS FOR MULTIPLE DOGS?
No we don't offer discounts for multiple dogs as we still use the same amount of resources and products per dog
CAN I HAVE A PRICE LIST?
Prices vary depending on a number of factors (including but not limited to)... breed, coat condition, temperament, type of groom. We are happy to give you a quotation if you get in contact with us via phone, text or email.
MY FRIEND HAS THE SAME BREED BUT WE ARE CHARGED DIFFERENT PRICES. WHY IS THAT?
All our prices are "from" prices. A number of factors are taken into account when pricing... coat condition, temperament, size etc. For example; if your dog is knotty then they will take longer to groom and we will use more products.